Roadside Assistance

subaru roadside assistance canada

SUBARU ROADSIDE ASSISTANCE: 1.800.263.8802

Subaru Canada, Inc. is proud to be the first vehicle manufacturer to have a direct relationship with CAA, giving our customers the benefit of CAA's unparalleled level of experience and service.

By calling the dedicated 24-hour, toll-free telephone number on your SUBARU C.A.R.E. membership card, you - and anyone driving your vehicle with your SUBARU C.A.R.E. membership card - can receive roadside assistance for any of the following emergencies:

FUEL DELIVERY (Gasoline)

If your vehicle runs out of gas, an emergency supply of up to 10 litres of fuel (when available) will be delivered. You will be obligated to pay for this fuel at current pump prices. Specific quantities, brands or octane ratings cannot be promised.

LOCK-OUT SERVICE

If the keys are locked inside the passenger compartment of the vehicle, a service person will attempt to open the vehicle. You may be required to sign a release of liability form prior to this service being rendered.

BATTERY BOOST SERVICE

If your vehicle's battery is dead, a service person will attempt to start your vehicle with a battery booster or other available means.

FLAT TIRE SERVICE

If your vehicle has a flat tire, a service person will install the vehicle's inflated and mounted spare tire (when applicable).

WINCHING & EXTRICATION SERVICE

If your vehicle is stuck, it will be extricated by a service person if it can be safely reached from a normally traveled road or thoroughfare. Service is limited to one service vehicle and one operator.

TOWING

If attempts by a service person have failed to make your vehicle safely operable, towing service will be provided to either:

A) The nearest authorized Subaru Dealer or authorized Subaru Service Centre within a 100 km radius; or

B) The nearest CAA contract station or CAA Approved Auto Repair Service facility.

All of the roadside assistance emergency services apply to the Subaru vehicle registered in the SUBARU C.A.R.E. program, regardless of driver, provided they are in possession of the SUBARU C.A.R.E. membership card.